Introduction

Innorise Ltd ("Innorise", "we", "us") is committed to protecting the privacy of every individual who uses our website or engages our services. This Privacy Policy explains what personal data we collect, why we collect it, how we use and store it, and the rights you have over it.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data controller

Innorise Ltd is the data controller for personal data collected through this website and in connection with our services.

For data protection matters, contact us at contact@innorise.co.uk.

Information we collect

Information you provide directly

• Inquiry details: name, work email address, company name, project type, budget range, timeline, and the message you submit through our contact form.
• Correspondence: records of communications you exchange with us by email or other channels.
• Engagement information: data provided under a signed services agreement for the delivery of contracted work.

Information we collect automatically

• Usage data: anonymised, privacy-respecting analytics about page visits, including device type, browser, approximate region, and pages viewed. This data does not identify you personally.
• Technical logs: standard server logs required to operate and secure the website.

How we use your information

We use personal data for the following purposes, and no others:

| Purpose | Legal basis | | --- | --- | | Responding to inquiries and assessing potential engagements | Consent / legitimate interest | | Negotiating and performing a services agreement | Contract | | Delivering contracted services and support | Contract | | Complying with legal and regulatory obligations | Legal obligation | | Operating, securing, and improving the website | Legitimate interest |

We do not sell, rent, or trade personal data to third parties.

Sharing and disclosure

We share personal data only where necessary and only to the extent required:

• Service providers: trusted processors who support our operations (for example, email hosting and analytics), bound by data-processing agreements.
• Professional advisers: where required for legal, accounting, or regulatory purposes.
• Legal compliance: where we are required to do so by law or in connection with legal proceedings.

Where personal data is transferred outside the UK, we rely on appropriate safeguards in accordance with UK GDPR.

Data retention

We retain personal data only for as long as necessary for the purposes set out above. Inquiry data is retained for a maximum of 24 months unless an engagement follows. Engagement data is retained for the duration of the agreement plus the retention period required by law or professional obligations.

Your rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request erasure of your data, subject to legal obligations.
• Object to or restrict processing in certain circumstances.
• Data portability where processing is based on consent or contract.
• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us at contact@innorise.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Data security

We apply appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction, including access controls, encryption in transit, and least-privilege policies.

Cookies

This website does not use advertising or cross-site tracking cookies. Analytics, where deployed, are configured to be privacy-respecting and do not rely on personal identifiers.

Changes to this policy

We may update this Privacy Policy from time to time. The date of the latest revision is shown at the top of this page. Material changes will be communicated through the website.

Contact

Questions about this policy or our handling of your data should be sent to contact@innorise.co.uk.